Refund policy
Return and Refund Policy for Toyjos
At Toyjos, we strive to ensure customer satisfaction. Please review our return and refund policy below:
Conditions for Return and Refund
We will notify you once weâve received and inspected your return, and let you know if the refund was approved or not. If approved, youâll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
- We have a 5 day return policy, which means you have 5 days after receiving your item to request a return.
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Once the return product is received, it will be inspected, and the return will be approved within 2 days.
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Reason for Return: Returns are accepted if the product is damaged or broken upon delivery.
Refund Policy
- Refunds will only be processed for items that are verified as damaged or broken.
- To qualify for a refund, the following conditions must be met:
- Unboxing Video: A clear unboxing video of the product must be provided for verification.
- Submission Method: Send the video along with your return request to our WhatsApp number.
Contact Us
- For returns or refund inquiries, please share your unboxing video and details on WhatsApp at: 9830074009
Thank you for shopping with Toyjos!
Shipping
To return your product, you should mail your product to- 20/244 SEC-20 INDIRA NAGAR LUCKNOW 226016
