Shopping Information
Wooden toys are durable, eco-friendly, and provide a tactile experience that encourages imaginative play. They are often safer for children compared to plastic toys, as they are free from harmful chemicals like BPA and phthalates.
Yes, all our wooden toys are designed with safety in mind. They are non-toxic, made with child-safe paints and finishes, and rigorously tested to meet safety standards. However, we always recommend adult supervision for children under three years old to avoid any choking hazards with small parts.
Our toys are categorized by age group, ranging from infants (6+ months) to older children (up to 12 years). You can find recommended age ranges on each product page to help you select the best toys for your child's developmental stage.
Yes, we offer a selection of customizable wooden toys! You can add your child's name or choose from a variety of colors and designs. Please check the product page for customization options or contact us for more information.
To keep your wooden toys looking great, we recommend wiping them with a damp cloth and mild soap. Avoid submerging them in water. Regularly check for wear and tear, and treat the toys with a natural wood conditioner or beeswax polish to maintain their finish.
Yes, we are committed to sustainability. Our wooden toys are made from sustainably sourced wood, and we ensure that our manufacturing process is environmentally responsible. Many of our toys are also produced in small batches to minimize environmental impact.
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. You can find all available payment options during checkout.
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout, and we'll carefully wrap your items with festive, eco-friendly materials.
We offer a 5-day return or exchange policy on unused, unopened items in their original packaging. If you have a problem with a product, please contact us on info@toyjos.com and we’ll guide you through the process. Custom or personalized items are non-refundable unless damaged or defective.
Orders typically ship within 2-3 business days. Delivery times depend on your location and dispatch date
